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Stuck between two sizes, unsure where a maxi will land, spotted something wrong on a page — write in and a person answers.
This is the part we are good for. Sizing, length, how a cut sits on a shorter or taller frame, which fabric survives a hot summer — ask and a human answers.
Once you follow a Shop button, the order belongs to our retail partner: they hold the order number, the tracking and the money. Nobody here can pull up an order, change an address, chase a carrier or send a refund, so the fastest route for anything post-purchase is their support desk, not this inbox.
Monday through Friday, 9:00 AM to 5:00 PM Pacific Time. Weekend mail is read first thing Monday; the goal is an answer within one business day.
Writing about boho cuts, the return of overalls or how this catalog is put together? Same address, and say what you need — images, details, a comment.